Frequently Asked Questions

Do I still need a primary care provider?

Yes. This is not negotiable. Sarah does not provide acute or urgent care services and Refinery services do not replace the services or care that your primary care provider + current medical team provides. Refinery provides a stand-alone service focused on identifying root causes and creating + promoting health.

How do labs work?

Functional lab tests are typically done at home with a kit and clear instructions provided in your kit. 

Are labs and supplements included?

Labs are only included in ***mini-iRefine series*** fees.

Labs & supplements are not included in ***iRefine program*** fees.

Supplements are always an additional cost depending on what you need.

Supplements are provided through our trusted online retailers.